Cookies Policy

About cookies

Cookies are small text files placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device and remember certain information about a visit. Similar technologies, such as pixels, tags, software development kits and local storage, can perform comparable functions. In this policy, we use the term cookies to refer to cookies and similar technologies unless stated otherwise.

Spins House Casino may use cookies to help the website operate, improve performance, remember your choices and understand how visitors use different pages. Some cookies are placed by us, while other cookies may be placed by service providers that support website functions. The use of cookies can change over time as website features, technology and legal requirements develop.

Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be associated with information you provide when using an account or website service. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable privacy requirements.

By continuing to use the website, certain cookies may be placed on your device where they are necessary for the website to function or where you have provided an appropriate choice. You can change available preferences or adjust your browser settings at any time, although some website features may not work correctly if certain cookies are blocked.

Types of cookies we may use

Strictly necessary cookies

Strictly necessary cookies support the basic operation, security and reliability of the website. They may help with functions such as moving between pages, maintaining a secure session, remembering information needed during a transaction or login process, preventing fraudulent activity, and routing website traffic. These cookies are generally required for a requested online service to work and may not be disabled through a cookie preference tool.

Functional or preference cookies

Functional cookies allow the website to remember choices you make. For example, they may remember language, region, display or accessibility preferences, or whether certain notices have been viewed. These cookies can make a return visit more convenient and may help provide a more consistent experience. If you do not allow them, some preferences may need to be selected again during later visits.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may collect information such as the pages visited, the links selected, the approximate time spent on a page, the device or browser used, and whether an error was displayed. This information is generally used in aggregated or pseudonymous form to identify trends, measure performance, improve navigation and make the website easier to use.

Advertising and marketing cookies

Where used and permitted, advertising or marketing cookies may help measure campaigns, limit repeated advertising, understand which content is relevant to visitors, or deliver promotions across websites and digital services. These cookies may be provided by third parties and can sometimes recognise a device when it visits different websites. They are not required for the basic operation of the website and may be subject to your consent or preference choices.

• A cookie may be temporary and expire when you close your browser.
• A cookie may remain on your device for a set period or until you delete it.
• A first-party cookie is set by the website you are visiting.
• A third-party cookie is set by another service used by, or connected with, the website.

How cookies are used

The information collected through cookies may be used for several related purposes. These purposes include helping to provide requested website services, protecting accounts and transactions, supporting responsible security controls, remembering settings, monitoring website stability, investigating technical problems and improving the content and design of the website.

Cookies may also help us understand general visitor activity, such as which pages receive attention or whether a particular feature is easy to use. This allows improvements to be based on website performance rather than on assumptions. Reports may be combined with information from other visitors so that individual browsing activity is not the focus of the analysis.

Some cookies may be used to support communications or advertising that are more relevant to your interests. This does not mean that every visitor will receive the same content. Your choices, device settings, account settings and the services available at the time may affect what you see.

Cookies may also assist with security and compliance activities. For example, they may help identify unusual activity, maintain secure sessions, detect automated or abusive behaviour, and protect the website from attempts to interfere with its operation. Security-related information may be retained for as long as reasonably required for these purposes.

We aim to use information collected through cookies only for legitimate and clearly understood purposes. We do not treat cookies as a replacement for appropriate account, payment or identity controls. You may still need to provide information directly when creating an account, using an available service or completing a required verification process.

Managing your cookie choices

You can manage optional cookies through any cookie banner, preference centre or settings tool made available on the website. Your choices may apply only to the browser or device used to make them. If you use more than one device or browser, you may need to make the selection separately on each one.

Most web browsers also allow you to review, block or delete cookies through their settings. The process differs between browsers and devices, so you should consult the relevant help information for your browser. You may be able to block all cookies, accept only certain types, delete cookies when the browser closes, or receive a notice before a cookie is stored.

1. Open your browser or device privacy settings.
2. Find the section dealing with cookies, site data, tracking or permissions.
3. Choose whether to allow, restrict or remove cookies for particular websites or categories.
4. Close and reopen the browser if required, then revisit the website to confirm your settings.

Blocking or deleting cookies may affect how the website works. You may be signed out, lose saved preferences, see repeated notices or be unable to use functions that require a secure session. Disabling analytics or marketing cookies should not normally prevent access to basic website content, but the available experience may differ.

Some services use their own privacy or opt-out tools. If a third-party service is used on the website, its own policy may explain how it collects and manages information. Adjusting browser settings does not necessarily remove information that was collected before the setting was changed. You may need to use the relevant service controls where available.

Cookie preferences are not the same as marketing communication preferences. You may need to manage promotional emails, account notices or other communications separately through the relevant account settings or communication controls. Certain service messages may still be sent where they are necessary to provide, secure or administer an account or requested service.

Third parties, retention and updates

We may use third-party providers for functions such as website hosting, security, analytics, customer support, payment processing, advertising measurement or technical performance. These providers may use cookies or similar technologies on our behalf, or may collect information under their own terms. We take reasonable steps to use providers that are appropriate for the services they perform, but their handling of information may also be governed by their own privacy documentation.

The length of time a cookie remains on your device depends on its purpose. Session cookies normally expire when the browser is closed, while persistent cookies may remain for a defined period or until they are removed. Information generated by cookies may be retained for as long as reasonably necessary for the purpose for which it was collected, to maintain records, address disputes, protect the website, meet legal obligations or support legitimate business activities.

We may update this Cookies Policy when our website, service providers, technology or legal obligations change. The updated version will be published on this page with a revised date where appropriate. If a change materially affects how optional cookies are used, we may provide additional notice or request a new preference where required.

If you have questions about this Cookies Policy or the way information is handled, you can contact Spins House Casino through the contact or support channels made available on the website. Please do not include unnecessary sensitive information in a general enquiry. For details about access, correction, security, overseas handling or other privacy matters, refer to the Privacy Policy.

This Cookies Policy is intended to provide clear general information for visitors in Australia. It does not change any applicable terms of use, account requirements, responsible gambling information, privacy rights or other conditions that apply to the use of Spins House Casino services.